FAQ

General

Why the name Coppers and Brasses?
The name refers to small pieces of copper and brass that were used for the finest spacing adjustments in the era of letterpress printing. They were simply called coppers and brasses. No "thin space" or "hair space" foolery here, no sir! Not in my shop.


Licensing

Who should buy the license, the client or the designer?
Anyone using the fonts needs a license. If only the designer has access to them, then they are the only ones who are required to purchase a license. (ie. when the designer delivers outlined text for a logotype. BTW, always outline your logotypes!) If the client also needs to use the font files on their side, then both must own a license.

How can we share fonts with outside contractors?
Freelancers, design studios, advertising agencies and other suppliers are all independent entities and therefore all require a license to use the font files. Read the EULA carefully for more details.

Can we customize your fonts?
If you convert it to outlines, you can edit the contours as much as you like. However, you cannot customize the font file itself or use the contours you’ve customized to generate a new version of the font file. When in doubt, read the EULA. (This will quickly become a theme, you'll see.) Just make sure not to simply round some random corners and call it a day. Nobody wants to see that.

Do you offer Web, App or Epub licenses?
If available, you can select which type of license you want to purchase in the buying form using the drop-down menu. You can also buy a Desktop+Web license as a package and save some money. (for a drink to congratulate yourself on this great deal later) You can always contact us here if you don't find what you are looking for or if you have specific needs that require a custom quote.

Can I upgrade my license to add more users?
First of all, thanks for keeping track of this! You are the 1%. Pat yourself on the back. Answer: Yes you can. Contact us here.

Can you provide us with a trial license?
You can always use the typesetter on the website to try out our typefaces. Give it a whirl, it's fun! Not best time of your life fun, but still better than a broken bone for sure. If this isn't enough fun for you, you can also try our typefaces using Fontstand. Still not satisfied? Get in touch here, we'll figure something out.


Financial

What are my payment options?
We accept all major credit cards. Payments are processed through Stripe. We do not keep any payment information in our databases.

What is your return policy?
Fonts licenses are just like software licenses. It is impossible for us to know what happens to a file once it’s downloaded, therefore, all license sales are final. Nobody wants to purchase a used font file anyway, even after dry-cleaning it.

Do you charge taxes?
Clients from Canada have to pay taxes on top of the retail price. (Lucky you!) The percentage varies depending on your province of residence. You will get an overview of the amount before the payment as well as a receipt with all the details once the transaction is completed. No taxes are charged for customers outside of our beautiful, poutine loving, winter wonderland.

Do you offer student discounts?
Yes! However, we process them manually so get in touch with us here. Talking to motivated students always gets our nostalgia juices flowing and we always like to see what you are working on. Don't be shy!


Technical

What characters are included in your fonts?
The character set varies with every project. Make sure the characters you need are in the font files by looking at the PDF specimen. You might as well look at them even if you don't need this information. They take forever to make! (Or are we just out of practice graphic designers?)

What is the font file format you deliver?
Our fonts for print (desktop licence) are all OpenType fonts (OTF). Our webfonts are delivered in WOFF, WOFF2, EOT and TrueType (TTF) format. Our App licenses are delivered as OpenType fonts as well (OTF). If you have a special requirement for another format, write us an e-mail.


Custom Typefaces

Do you offer a custom typeface service?
Yes we do. If you want us to work with us on a custom type solution your company, your client or yourself (Who knows?) contact us with an overview of your problem along with an idea of your timetable and your budget.

How long does it take to create a typeface?
Typeface design is a long and tedious process. However, the time it takes varies greatly from project to project. Some projects can take as little as a few weeks while other more complex ones might take many years to complete. All we can say is don't wait too long. It is also much more interesting to be able to design the typeface at the same time as the creative direction is taking shape.

Can you modify or add characters to your existing retail fonts?
If you have a specific need for a different character set or want us to add another script to one of our existing typefaces (First of all, congrats on needing a ᕘ!), get in touch with us here.


Distribution

Do you distribute your typefaces anywhere other than your own website?
At the moment, we only sell licenses through our website. You can rent or try some of our fonts using the amazing Fontstand service.

Do you distribute typeface from other designers/can I distribute my project with you?
Yes, we do! Our collection is carefully curated but we are always open to see new work by designers willing to distribute with us. Send us an e-mail to show us your work.


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