Day Night Montreal Time

FAQ

Licensing

Who should buy the license, the client or the designer?

Anyone using the fonts needs a license. If only the designer has access to them, then they are the only ones who are required to purchase a license. If the client also needs to use them on their side, then both must own a license.

How can we use your fonts in logos?

Converting the type to outlines is the best way to do it. This way, you guaranty the way the logo will look when used by others. Also, it is the only way for others to use the logo without owning a license for the fonts used in its design.

How can we share fonts with outside contractors?

Freelancers, design studios, advertising agencies and other suppliers are all independant entities and therefore all require a license to use the font files.

Can we customize your fonts?

If you convert it to outlines, you can edit the contours as much as you like. However, you cannot customize the font file itself or use the contours you’ve created to generate a new version of the font file. When in doubt, read the end user license agreement.

Do you offer Web, App or Epub licenses?

If available, you can select which type of license you want to purchase in the buying form using the drop down menu. You can always contact us here if you don't find what you are looking for.

Can I upgrade my license to add more users?

Yes you can. Contact us here.

Can you provide us with a trial license?

We do not give trial licenses, however, you can test our typefaces in the “styles” section or try our typefaces for a limited time using Fontstand.

Financial

What are my payment options?

We accept all major credit cards. Payment is processed through Stripe. We do not keep any payment information in our databases.

What is your return policy?

Fonts licenses are just like software licenses. It is impossible for us to know what happens to a file once it’s downloaded, therefore, all license sales are final.

Do you charge taxes?

Clients from Canada have to pay taxes on top of the retail price. The percentage varies depending on your province of residence. You will get an overview of the amount before the payment as well as a receipt with all the details once the transaction is completed.

Technical

What characters are included in your fonts?

The character set varies with every project. Make sure the characters you need are in the font files by looking at the PDF specimen (coming very soon).

What is the font file format you deliver?

Our fonts for print (desktop licence) are all OpenType fonts (OTF). Our webfonts are delivered in WOFF, WOFF2, EOT and TrueType (TTF) format. If you have a special requirement for another format, write us an e-mail.

Customization

Can you modify or add characters to your existing retail fonts?

If you have a specific need for a different character set or want us to add another script to one of our existing typefaces, get in touch with us here.

How long does it take to create a typeface?

Typeface design is a long and tedious process. However, the time it takes varies greatly from project to project. Some projects can take as little as one month while other more complex ones take many years to complete.

Do you offer a custom typeface service?

Yes we do. If you want us to work with you on a custom type solution for yourself, your company or your client, contact us with an overview of your problem along with an idea of your timetable and your budget. Keep in mind that type design is a long process and plan ahead.

Distribution

Do you distribute your typefaces anywhere other than your own website?

At the moment, we only sell licenses through our website. You can rent or try some of our fonts using Fontstand.

Do you distribute typeface from other designers/can I distribute my project with you?

Our collection is carefully curated but we are always open to see new work by designers willing to distribute with us. Send us an e-mail to show us your work.